This page explains how we support customers and administer requests.
Currency and accepted methods
Prices and payments are processed in USD. Accepted options include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, and eligible credit or debit cards shown at checkout.
Authorization and security
Your payment provider may authorize or capture funds when an order is submitted. Payment details are processed through secure providers and are not stored by us as complete card numbers. Orders may be paused or cancelled if authorization fails or fraud checks require review.
Adjustments and refunds
Approved refunds return to the original payment method. Provider processing usually takes 5–10 business days after we issue the refund.
Contact details
Email: Support@Sunbaq.shop
Phone: (580) 855-5664
Postal address: 248 Euclid Ave, Cleveland, Ohio, 44114, United States